THE STORY
Built For Venues by A Venue Owner
Running a hospitality business isn’t just about serving great food and drinks; it’s about building trust and loyalty with your customers, and giving the best chance for new customers to find you.
NOTE FROM THE FOUNDER
"I've been there – from starting out behind the bar to owning my own venue and now consulting throughout multiple venues."
Owning and running two venues, I often felt a sinking feeling when I checked my notifications and saw a 1-star review. Picture this: you’ve just hosted a successful event for 250 people, only to have it overshadowed by one unhappy customer. Any business owner can relate to how disheartening this can be.
The issue wasn’t that our customers didn’t appreciate us – in fact, the majority of them loved what we offered. The problem was that once they left our venue, their positive experiences didn’t translate into positive reviews. Why? Because we lacked a simple way for them to share their satisfaction.
That’s where our product comes in. Our goal is simple: to empower your happy customers to leave glowing reviews effortlessly. At the same time, we streamline the process for you, so you can handle the influx of feedback with ease.
Businesses thrive on positive reviews, as they play a crucial role in how potential patrons discover and engage with you. With our solution, you can ensure that deserving businesses receive the recognition they deserve.
BETTER VENUE was born
In today’s hospitality landscape, securing positive Google reviews holds unprecedented importance.
It’s the ultimate tool for business owners, driving new customer traffic, fostering trust, and boosting local search rankings.
Enter BETTERVENUE: our mission is twofold. We make garnering 5-star reviews a breeze while also providing cutting-edge AI technology to manage your online reputation seamlessly.
Utilising NFC chip technology, customers simply tap their phone on our card, instantly directed to your review page – no hassle, no searching, no logins required.
Once the review is submitted, our AI engine kicks in, crafting a personalised response tailored to your business’s unique voice.
More 5-star reviews mean more customers, heightened trust, and less stress. That’s the BETTERVENUE promise.
Running a hospitality business isn’t just about serving great food and drinks; it’s about building trust and loyalty with your customers and giving the best chance for new customers to find you.
At Better Venue, we get that. I’ve been there – from starting out behind the bar to owning my own venue and now consulting throughout multiple venues.
That’s why we’ve created a simple solution to help businesses of all sizes gather genuine 5-star reviews effortlessly.
With our tech-savvy approach and AI-powered tools, we take the stress out of managing your online reputation, so you can focus on what you do best: creating unforgettable experiences for your patrons.
Better Venue is here to support Aussie businesses like yours every step of the way.
